PRIVACY POLICY

Last updated: 2025.01.05

EduCompany (“we”, “us”, or “our”) operates as the B2B education delivery arm of Elevate Education Group. We are committed to protecting the privacy and personal data of visitors, partners, educators, and clients who interact with our website and services.

This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and relevant South African data protection legislation.

1. Information We Collect

We may collect and process the following types of information:

1.1 Information you provide voluntarily

  • Name and surname

  • Company or organisation name

  • Email address

  • Contact number

  • Any information submitted via contact forms, enquiry forms, or email communication

1.2 Information collected automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site

  • Referring website

This information is collected through cookies and similar technologies.

2. How We Use Your Information

We use personal information for the following purposes:

  • To respond to enquiries and partnership requests

  • To communicate with organisations and service providers

  • To evaluate potential business relationships

  • To manage contractual or pre-contractual engagements

  • To improve website functionality and user experience

  • To comply with legal or regulatory obligations

We do not sell personal data or use it for unsolicited marketing.

3. Legal Basis for Processing (GDPR)

Where GDPR applies, we process personal data on the following legal bases:

  • Consent – where you voluntarily submit information

  • Legitimate interest – for business communications and service evaluation

  • Contractual necessity – where processing is required to enter into or perform a contract

  • Legal obligation – where required by law

4. Data Sharing and Disclosure

We may share personal information only where necessary and appropriate, including:

  • With trusted service providers who support our website or operations

  • With professional advisers (e.g. legal or accounting) where required

  • Where disclosure is required by law or regulatory authority

All third parties are required to process data securely and in compliance with applicable data protection laws.

5. International Data Transfers

Edu-Company operates internationally and may process data outside your country of residence. Where personal data is transferred internationally, appropriate safeguards are implemented to ensure adequate protection, including standard contractual clauses where applicable.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law or contractual obligations.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access

  • Loss or misuse

  • Alteration or destruction

While no system is completely secure, we maintain safeguards appropriate to the nature of the data processed.

8. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with a relevant data protection authority

Requests may be submitted using the contact details below.

9. Cookies

Our website may use cookies to enhance functionality and analyse usage. You may control cookie preferences through your browser settings. Disabling cookies may affect certain website features.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies separately.

11. Children’s Data

EduCompany does not knowingly collect personal data directly from children via its website. Any education programmes involving minors are delivered exclusively through institutional or organisational partners under formal agreements.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have questions about this Privacy Policy or how we process personal data, please contact:

EduCompany
Email:contact@educompany.online